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Tuesday
, June 18
TBD
9:30am •
OPERA Kick-Off Meeting
10:30am •
OPERA Config Prep
1:30pm •
OPERA Config Day 1
Wednesday
, June 19
TBD
8:00am •
OPERA Config Day 2
Thursday
, June 20
TBD
8:00am •
OPERA Config Day 3
Friday
, June 21
TBD
8:00am •
OPERA Config Day 4
Saturday
, June 22
TBD
8:00am •
Service Essentials
1:30pm •
Getting to Know Delta
Sunday
, June 23
TBD
8:00am •
Service Essentials
1:30pm •
Getting to Know Delta
Monday
, June 24
TBD
8:00am •
Elevated Service - Leaders Only
1:00pm •
Room Staging with Housekeeping Leaders
Tuesday
, June 25
TBD
8:00am •
OPERA Core Class (1 of 5)
8:00am •
Housekeeping Operation Service Training
12:30pm •
Marriott Bonvoy/Empower/Training )
1:30pm •
OPERA Core Class (2 of 5)
Wednesday
, June 26
TBA
2:00pm •
EMPOWER Set-Up & Review
TBD
8:00am •
OPERA Core Class (3 of 5)
8:00am •
Room Introduction & Bed Making
8:00am •
Banquet Zoning
10:30am •
Great Food, Safe Food
12:00pm •
Room Cleaning
1:00pm •
Front Desk Service Training
3:00pm •
On the Job Training
3:00pm •
Banquet Zoning
Thursday
, June 27
TBD
8:00am •
OPERA Core Class (4 of 5)
8:00am •
On the Job Training
10:30am •
Steps of Service
1:00pm •
Room Cleaning
1:00pm •
BSA Review / GFSA / Emergency Procedure Review
1:00pm •
On the Job Training
1:30pm •
OPERA - Housekeeping
3:30pm •
OPERA - Basics Class
Friday
, June 28
TBD
8:00am •
OPERA Core Class (5 of 5)
8:00am •
Empower Training Device Access
8:00am •
On the Job Training
10:30am •
Room Cleaning
1:30pm •
Marriott Bonvoy/Empower/Compass Training (Online)
3:00pm •
On the Job Training
Saturday
, June 29
TBD
8:00am •
Group Housing Block Build
8:00am •
On the Job Training
8:00am •
AM Coffee Break
10:30am •
Delta Service Training & Loyalty
3:00pm •
On the Job Training
Sunday
, June 30
TBD
8:00am •
Welcome to MARSHA
8:00am •
Final Cart Training
8:00am •
On the Job Training
8:00am •
Mock Pre-Con
10:30am •
Room Cleaning
10:30am •
Breakfast Test Meal (Grab & Go)
10:30am •
PM Coffee Break
1:00pm •
Lunch Test Meal (Grab & Go)
1:00pm •
Plated Lunch Test Meal
3:00pm •
Laundry Training
3:00pm •
On the Job Training
3:00pm •
MICROS Training
Monday
, July 1
TBA
8:00am •
Loyalty and Empower Review
TBD
8:00am •
MARSHA Mini Hotels - Groups
8:00am •
On the Job Training
8:00am •
Banquet Breakfast Test Meal
10:30am •
Linen Closets Readiness
10:30am •
In-Room Dining Test Meal
1:30pm •
OPERA - Group Housing
3:00pm •
On the Job Training
3:00pm •
MICROS Training
Tuesday
, July 2
TBA
10:00am •
EMPOWER Device Training
TBD
8:00am •
OPERA - A/R
8:00am •
Public Space Readiness
10:30am •
Breakfast Test Meal (Grab & Go)
10:30am •
In-Room Dining Test Meal
1:00pm •
Hallways & Stairways
1:00pm •
Lunch Test Meal (Grab & Go)
1:00pm •
Event Space Readiness for Opening
3:00pm •
Public Space Clean
3:00pm •
On the Job Training
3:00pm •
Pantry Load In & Clean
Thursday
, July 4
TBD
8:00am •
OPERA - Inventory Management
Friday
, July 5
TBD
8:00am •
OXI & Marriott Bonvoy Training (Leadership)
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Delta Hotels by Marriott Ashland Downtown
America/Los Angeles
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Dates
Tuesday
, June 18
Wednesday
, June 19
Thursday
, June 20
Friday
, June 21
Saturday
, June 22
Sunday
, June 23
Monday
, June 24
Tuesday
, June 25
Wednesday
, June 26
Thursday
, June 27
Friday
, June 28
Saturday
, June 29
Sunday
, June 30
Monday
, July 1
Tuesday
, July 2
Wednesday
, July 3
Thursday
, July 4
Friday
, July 5
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TBD
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